In its 5th annual edition, the CONVERSATIONAL – AI & CONTACT CENTER AUTOMATION SUMMIT will be the ideal gathering for industry executives and innovators in the fields of conversational AI, chatbots, virtual assistants, contact center automation, voice technology, and conversation design.

The summit will showcase the latest developments in Conversational AI within the MENA region while addressing the latest trends in Conversational AI-driven automation, providing excellent customer service, leveraging advanced machine learning and deep learning capabilities, and exploring how these innovations can transform businesses.

Discover the best strategies, tools & methods for leveraging the potential of AI in the enterprise ecosystem by learning from real-life case studies, business insights, & lessons learned from the industry’s leaders.

The summit takes place in February 2025 aiming to gather over 250+ Heads of CX, Contact Centers, Digital Transformation, Strategy & Operations that represent the key upcoming and ongoing projects along the Artificial Intelligence adoption growth in the region.